Communication

At-Home Plan for Working Parents

At-Home Plan for Working Parents

We’ve been hearing lately from our clients, many of whom are parents with children at home, that they are working more hours than they did before COVID, and that they are unable to “turn off,” which in turn is causing additional stress and anxiety. It’s become almost cliché to say that “these are challenging times for everyone.” With every passing day, that oft-repeated phrase somehow seems to be putting it more and more mildly. And while everyone is affected, women and their careers have been disproportionately impacted by higher levels of unemployment and other responsibilities like caring for children and elderly parents.

For those of us who are now working from home, our productivity, relationships, and work-life balance are constantly being tested. Just three years ago, according to a 2017 census survey (www.globalworkplaceanalytics.com), a mere 3% of full-time workers said they worked from home during that year. Now, the figure has rocketed to 56%. Many experts had predicted that the work-at-home era would be a positive game-changer. But what may have sounded like an ideal work-life balance scenario—no bosses hovering, no commute, fewer pointless meetings, and co-worker interruptions, $0 in childcare costs—has quickly become an exhausting new status quo. There is often an unspoken expectation for employees to be available all the time. Some companies, we’ve heard, have started using tracking “lights” that show when their co-workers are at their desks.

According to a recent Harvard Business School study, the daily time spent working is now almost an hour longer, the number of meetings has increased by 13%, and workers are sending 50% more emails to colleagues. It’s no wonder that VPN (Virtual Private Network) providers have seen usage spikes from midnight to 3 a.m. since the pandemic began. It’s clear that with nothing else to do and nowhere to go, people feel like there’s no legitimate escape or reason not to be working. Moreover, with the threat of layoffs always lurking, there’s more pressure to perform and outperform. Yeah . . . stress!

We don’t claim to have all the answers, but as women’s leadership coaches, we have some tools for helping women manage and overcome workplace challenges. While COVID presents a host of new issues, with the right plan in place the answers come easier. The first step is to acknowledge that this period is an aberration, and life is going to be different for a while. Brené Brown calls it FFTs (“Effing” First Times): first time homeschooling the kids, first time working from home, first time spending this much time inside, etc. While it’s important to recognize the loss of normal, it’s also critical to have a plan. That plan can include something as simple as adding more humor into your life, taking more time apart (even if it’s in the bathtub), and promising not to use unkind words.

If you count yourself among the stressed-out at-home workers, here are a few Jedi mind tricks to help you with your plan:

Abrupt Emails
With fewer face-to-face interactions, clear communication can suffer. Emails can easily be misinterpreted as rude or pushy or condescending. If you receive one that pushes your buttons:

  • Take a moment to pause before responding. Let all those negative stress hormones run through your system and THEN, write something you’ll feel good about tomorrow.

  • Before jumping to conclusions, assume positive intent, and respond by asking for clarification.

  • Ask yourself if you’d rather be right or happy (seriously, this may be your most important

  • If email correspondence is not effective – with a particular colleague –  maybe a phone call would be a better way to clear up any misunderstandings. 

Kids at Home
First, be gentle with yourself and with your kids; everyone is on edge, even kids. This is a crazy time. Once you find a little Zen, here are a few more pro tips:

  • Make the time to get outside or be physically active with your kids several times a day—throwing the ball or walking around the block. Fresh air and physical activity lifts moods and can shift mental/emotional patterns.

  • Everyone works better with structure and consistency. Try and find what daily routines are best for your family and stick to them.

 Taking Things Personally or Not Feeling Appreciated
Recognize that almost everyone is under more stress than usual right now and that people’s communication skills are probably not at their best. Before you let your thoughts spiral:

  • Take your ego out of the equation and find the courage to ask questions and communicate as clearly as you can.

  • Feel the freedom of not having to defend your position. It can feel liberating to say “Wow, great point? Tell me more.”

  • Reach out to appropriate people for clarification, and listen with genuine curiosity instead of being defensive. 

  • And don’t forget to make sure you make others feel appreciated and heard by listening and noticing their contributions.

Overthinking Things
Sometimes we get stuck in very unproductive thought loops. In order to gain clarity and maintain sanity:

  • Ask yourself, “What story am I telling myself about this situation? Is there another way I could be telling this story?”

  • Get out of your pattern by going for a walk, calling a friend, doing a few push-ups, taking a drive in the country—anything that helps your mind let go of its rumination.

  • Meditation and conscious breathing can really help calm the mind and body—sometimes 3 minutes is all it takes to reset your nervous system.

  • Journaling is another great way to process what is going on in your busy mind.

 Working Too Much
Whatever schedule you find is comfortable and effective for you, it’s important that you set boundaries and communicate them to your family, manager, and co-workers. A few ways to help with this include:

  • Using a shared calendar to set expectations on when you will and won’t be available.

  • Planning ahead and anticipating things that might derail your time.

  • If working at night is a good time for you, then make sure to take time off during the day to get the rest you need.

We are all in this together, and together—with patience and kindness, and yes, hard work—we can all get through it.

You're amazing!

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Happy Valentine's Day.

It's a day to remember to love.

Start with yourself. That's step one.
Give yourself the gift of not buying into a single negative thought about yourself that pops up. Not even one. 

Next, call, text or email your parent, child, neighbor or friend and tell them you appreciate them...don't overthink it...just pick a special someone and do it.

And if you have pets, love on them a little extra. Even if they're cats that ignore you (like mine).

Wishing you LOTS of love!
Lynne and Jennifer

The smile: a powerful act of kindness.

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I never cease to be amazed at the rush of joy I get when I share a smile with someone. A REAL smile. Not a forced, polite one. A genuine smile that silently says "hello friend. I'm happy to see you."

These micro moments of kindness often happen when I least expect it—like when the cashier at Trader Joe's looks at me and smiles before even starting to scan my groceries. Or the barista at BlackHorse who hands me my coffee like it was made with pure love,  just for me.

That 2-second smile comes before any words are spoken and instantly pulls me out of my self-imposed cocoon. It reminds me that I'm a human being, here on this earth and that I'm not traveling alone. 

What a powerful gift.

As this holiday season kicks off, I'm going to challenge myself to smile more. To take that two extra seconds to look into people's eyes, smile and silently say "hello friend. I'm happy to see you."

Wishing you a beautiful Thanksgiving and upcoming holiday season!

Treating Employees Like People Makes Them Work Like Machines

An interesting article on Facebook's efforts to create a strong corporate culture. This pretty much says it all: "It doesn’t matter how great your company is or how awesome your product is, if your manager sucks, you don’t want to be there."

A great article written by Stuart Crabb of Oxegen Consulting

A great article written by Stuart Crabb of Oxegen Consulting

You know that Facebook is one of the world’s best companies to work at. You’ve heard the heavenly details, right? We all have. Some of the less lucky ones dream about them while they scrape the bottom of their company's instant coffee can with a teaspoon, hoping to gather enough dehydrated crumbs to stay awake through the next team meeting.

But the real success of Facebook’s company culture goes deeper than free granola, segways, and ping pong tables. Stuart Crabb – founder of Oxegen Consulting, and Facebook’s former Global Head of Learning – was the chief architect of this legendary work environment, solidifying its reputation and talent during a crucial period in the company’s development. All those recreational gadgets and perks that are part of Facebook’s folklore are really only the most visible layer of a culture that is anchored in something more important: people’s strengths.

According to Crabb, we are unhealthily obsessed with weaknesses and negativity. Bad news headlines are more clickable than good news stories, and out in the real world you only have to observe people slowing down on a freeway to look at a traffic accident to know it’s true. Great novels aren’t written about happy people. A film about the perfect couple will never sell.

There is a negativity bias that pervades our personal, artistic, and corporate worlds: job interviews are often exercises in concealing your weaknesses, and an impending job review brings on a weighty stress about the areas you might be failing, rather than achieving.

Crabb turned that attitude on its head while at Facebook and championed the philosophy that people are at their best when they are allowed to access their strengths. Tapping into an employee’s brilliance and allowing them the opportunity to customize their role results in higher performing teams and individuals, longer employee retention, and a greater sense of fulfillment. Tom Rath, author of the best-selling book StrenghsFinder, also supports this idea: “People who have the opportunity to focus on their strengths every day are six times as likely to be engaged in their jobs and more than three times as likely to report having an excellent quality of life in general.”

Employee engagement is also key, and a lot of that comes down to investing in thoughtful training of managers. “Managers play a key role in driving engagement and we know that the relationship to the manager will always trump the brand,” Crabb says, in Strategic Leadership Review. “Doesn’t matter how great your company is or how awesome your product is, if your manager sucks, you don’t want to be there. And so the appointment of managers and the training of managers is something we take very seriously.”

Crabb encourages all employees to take the Clifton StrengthsFinder test so they can identify their assets and play to their strengths.

To know more, visit Oxegen Consulting

The Warrior's Winning Core Values: Joy, Mindfulness, Compassion and Competition

Jeff Chiu AP Photo

Jeff Chiu AP Photo

The Warriors recently became the first team in NBA history to begin a season 17 - 0. I LOVE that this team has a defined set of meaningful core values that guide them: 

Joy. Mindfulness. Compassion. Competition.

“He [coach Steve Kerr] just reminded everybody, he put them up on the white board before we started shoot-around and he reminded the guys what those values were,” interim coach Luke Walton said. “He emphasized to them how proud he was watching them, because we’re hitting all four of those values. The first one and the most important one is probably joy. He wants us having fun. It’s a long season, this game’s meant to be fun.

“When we hit those four things we’re not only very tough to beat, but we’re very fun to watch, we’re very fun to coach, we’re very fun to be around, and he just told the guys how happy he was that they’re continuing to do those things.”

To read the complete article go to:

http://sanfrancisco.cbslocal.com/2015/11/25/kerrs-winning-formula-joy-mindfulness-compassion-competition/

Advice From a Famous Quitter

I am late to the party on this one (20 million views) but who can resist watching a video of a girl quitting her job while dancing around the office? I LOVED it. Marina Shifrin's clever, well executed, video resignation opened up the doors she was looking for—an entrance into the comedy world. Well done Marina!

But employers beware:

Unhappy employees have a greater ability than ever before to influence your brand. Whether its a viral video or a negative post on glassdoor.com—employees are talking and LOTS of people are listening.

Click here to read Marina Shifrin's awesome article.


Don't quit your day job: advice from a famous(ish) quitter